Privacy Policy

Last updated: October 9, 2025

1. Information We Collect

We collect only the minimum information necessary to provide our eSIM services:

Email addresses (for order delivery only)
Device information (sent directly to the local mobile network carriers - Aeronnect does not have access to this information)

We do not collect IP addresses.

We use your information as follows:

Email addresses are stored for order purposes only and shared with Heleket for sending recipient and payment updates. Resend is used as our outbound email gateway. Your email address will not be sold or used for promotional mailings
Device information is sent directly to local mobile network carriers for service operations
Payment processing is handled through Heleket

We prioritize your privacy by:

Not collecting unnecessary personal data
Storing information only for order-related communications
Allowing device information to be sent directly to mobile operators without Aeronnect access
Never selling your personal information

For any privacy-related questions or concerns, please contact us at [email protected]