eSIM Installation Guide
Follow these simple steps to install your eSIM and get connected
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Before You Begin
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eSIM Can Only Be Installed Once
Do not delete your eSIM after installation. If deleted, you'll need to purchase a new one.
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Keep Your Primary SIM Active
You can use your eSIM for data while keeping your primary SIM for calls and texts.
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Need Help?
Our support team is available 24/7. Contact us at [email protected]
Step 1: Purchase Your eSIM
Complete your purchase and receive your eSIM QR code via email
- Select your destination and data plan
- Complete the checkout process
- Check your email for the QR code and installation instructions
- Save the QR code image to your device
Step 2: Connect to WiFi
Ensure you have a stable internet connection before installation
- Connect to a reliable WiFi network
- Ensure you have good signal strength
- Avoid using mobile data during installation
Step 3: Add eSIM to iPhone
iPhone
Scan the QR code to install your eSIM profile
- Go to Settings â Cellular â Add Cellular Plan
- Scan the QR code with your camera
- Follow the on-screen prompts
- Label your new plan (e.g., "Travel eSIM")
Step 3: Add eSIM to Android
Android
Install your eSIM profile through device settings
- Go to Settings â Network & Internet â SIM cards
- Tap "Add mobile plan" or "Download a SIM"
- Scan the QR code or enter details manually
- Complete the setup process
Step 4: Configure Settings
Set up your eSIM for optimal performance
- Enable data roaming for your eSIM
- Set eSIM as primary for data (if desired)
- Configure APN settings if required
- Test the connection
Step 5: Activation Complete
Your eSIM is ready to use at your destination
- Your eSIM will activate when you reach your destination
- No additional setup required
- Monitor your data usage through device settings
- Contact support if you experience any issues
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Important Notes
Install your eSIM before traveling for the best experience
Keep your QR code safe - you may need it for troubleshooting
Your eSIM will activate automatically when you reach your destination
Contact our friendly support team if you need assistance during installation