Account & Support
1 min read
Customer Support and Contact Information
How to reach our support team and get help with technical issues.
Customer Support and Contact Information
Primary Support Contact
📧 Email: [email protected]
This is our main support channel for all inquiries including:
- Technical installation issues
- Connectivity problems
- Order questions
- Billing inquiries
- Refund requests
- General assistance
What to Include in Your Email
To help us assist you quickly, please include:
- Order number (if applicable)
- Device model and operating system version
- Destination country
- Detailed description of the issue
- Error messages (if any)
- Steps already tried
Remember: We're here to help ensure you have a successful eSIM experience. Don't hesitate to reach out to [email protected] with any questions or concerns.
Need More Help?
If this article didn't solve your problem, our support team is here to help you get connected.
Contact Support